High quality Internet service is no longer optional for hospitality businesses. It is a guest expectation and a key to customer satisfaction. Yet, providing satisfactory Internet access is not simply a matter of installing Ethernet cables and wireless access points where guests need them. Hospitality businesses need to address the issues of access management, regulation compliance, and providing sufficient bandwidth for an exploding amount of wireless mobile devices. The ZyXEL UAG2100 Unified Access Gateway is a next-generation, all-in-one wireless hotspot/access gateway designed to fulfill the hospitality challenges of both today and tomorrow. In addition to account management, billing, and data retention capabilities, the UAG2100 offers premium features—like 802.11 a/b/g/n dual-radio Wi-Fi and a built-in WLAN controller—to deliver better scalability, capacity, and performance to fulfill tomorrow’s guest access demands. Increasing customer loyalty